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Terms & Conditions

Last Updated: March 7, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing this website or purchasing products, you agree to be bound by these Terms.

Our website is hosted on the Wix platform, which provides the e-commerce tools that allow us to sell our laser-cut and engraved products online.

If you do not agree with these Terms, please do not use our website.

2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years old, or using the website with permission of a parent or legal guardian.

  • You will use the website only for lawful purposes.

  • You will not misuse the website or attempt to interfere with its operation or security.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe a user is violating these Terms.

3. Products and Services

We sell laser-cut and engraved products through our website. All products are subject to availability.

We reserve the right to:

  • Modify or discontinue products at any time

  • Change product descriptions or pricing

  • Limit quantities of items available for purchase

We make every effort to display product colors and details accurately, but actual products may vary slightly due to material differences, screen displays, or the handmade nature of the items.

4. Custom and Personalized Items

Some products may include custom or personalized engraving.

Customers are responsible for providing accurate spelling, text, and design instructions when placing orders. We are not responsible for errors provided by the customer in customization details.

Due to the personalized nature of custom items, these products may not be eligible for returns or refunds unless they arrive damaged or defective.

5. Pricing and Payment

All prices listed on the website are subject to change without notice.

Payments are processed through secure payment providers integrated with the Wix platform. Accepted payment methods may include:

  • Credit or debit cards

  • Online payment services supported by the platform

Orders will only be processed once payment has been successfully completed.

6. Shipping and Delivery

We will make reasonable efforts to process and ship orders in a timely manner.

However, delivery times may vary depending on:

  • Order volume

  • Customization requirements

  • Shipping carrier delays

We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

7. Returns and Refunds

If you receive a damaged or defective product, please contact us within a reasonable time after receiving your order.

For non-custom items, returns may be accepted depending on the condition of the product. Items must typically be unused and returned in their original condition.

Custom or personalized items are generally non-refundable unless they arrive damaged or defective.

8. Intellectual Property

All content on this website, including but not limited to:

  • Product designs

  • Images

  • Logos

  • Text

  • Graphics

is the property of the website owner and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, or use any content from this website without prior written permission.

9. Limitation of Liability

We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, we do not guarantee that the website will always be error-free or uninterrupted.

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Account Suspension or Termination

We reserve the right to suspend or terminate user access to the website if we believe a user has violated these Terms or engaged in harmful or unlawful activity.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes will take effect once they are posted on this page. Continued use of the website after updates indicates acceptance of the revised Terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@oggiestreasurechest.com
Website: oggiestreasurechest.com

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